Terms and Conditions
These terms and conditions outline the rules and regulations for the use of The Fish Inn Bradwell’s Website, located at www.thefishinnbradwell.co.uk.
By accessing this website we assume you accept these terms and conditions. Do not continue to use The Fish Inn Bradwell if you do not agree accept and comply with all of the terms and conditions stated on this page.
Definitions and Interpretation
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements:
"Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions.
"The Company", "Ourselves", "We", "Our" and "Us", refers to our Company, TG Great Yarmouth Ltd of which The Fish Inn Bradwell is a trading style.
"Party", "Parties", or "Us", refers to both the Client and ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Goods, Pricing and Availability
We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from Us correspond to the actual Goods. Please note, however, the following:
Images of Goods are for illustrative purposes only. There may be variations in colour the image of a product and the actual product sold due to differences in computer displays and lighting conditions; Images and/or descriptions of packaging are for illustrative purposes only, the actual packaging of Goods may vary. We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary.
All orders are subject to availability and confirmation of the order price. To make an order you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order, you undertake that all details entered are accurate and that you are an authorised user of the credit or debit card used to make payment; and that there are sufficient funds available on the payment card to cover the cost of the order.
Our Site will guide you through the ordering process. Before submitting your Order you will be given the opportunity to review your Order and amend it. Please ensure that you have checked your Order carefully before submitting it.
If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your Order due to incorrect or incomplete information, We will contact you to ask you to correct it. If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your Order and treat the Contract as being at an end. If We incur any costs as a result of your incorrect or incomplete information, We may pass those costs on to you.
No part of Our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending you an Order Confirmation by email. Only once We have sent you an Order Confirmation will there be a legally binding Contract between Us and you.
Order Confirmations shall contain the following information:
Your Order Number;Confirmation of the Items ordered; Fully itemised pricing for the Items ordered including, where appropriate, taxes and other additional charges; We will also email you a copy of the Order Confirmation rather than include it in paper form with your Goods.
In the unlikely event that We do not accept or cannot fulfil your Order for any reason, We will explain why in writing or by email. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 1 week.
Any refunds due will be made using the same payment method that you used when ordering the Goods.
Payment for Goods and related charges must always be made in advance and you will be prompted to pay during the order process. Upon receiving your order an authorisation check on your payment card is carried out, your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a full payment against the value of the goods you wish to purchase.
We aim to achieve the highest standards in food preparation and storage. All of our food is cooked to order, and packed in a hygienic environment.
Any goods found to incorrect must first be returned to Us before a refund can be issued, which will be done upon inspection and agreement of error.
Our Liability to Consumers
Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.
Events Outside of Our Control (Force Majeure)
We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.
If any event described under this Clause occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:
We will inform you as soon as is reasonably possible;
We will take all reasonable steps to minimise the delay;
To the extent that we cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;
We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Goods as necessary;
If the event outside of Our control continues for more than 30 days We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 14 days of the date on which the Contract is cancelled;
Complaints and Feedback
We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
If you wish to complain about any aspect of your dealings with Us, please contact Us
How We Use Your Personal Information (Data Protection)
All personal information that We may collect (including, but not limited to, your name, address and telephone number) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
We may use your personal information to:
Provide Our Goods and services to you;
Process your Order (including payment) for the Goods; and
Inform you of new products and/or services available from Us (if you opt or have previously opted to receive it). You may request that We stop sending you this information at any time.
We will not pass on your personal information to any third parties.
Law and Jurisdiction
These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales Northern Ireland Scotland.
If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
THE FISH INN BRADWELL
Unit 3, Morrisons, 4 Blackbird Cl, Bradwell, Great Yarmouth NR31 8RT